How do I contact Answers administrator?

Question

I have posted this question here on Answers and a day later, the infobar on top of the question still says

This post is currently awaiting moderation. If you believe this to be in error, contact a system administrator.

I've searched everywhere but I haven't found a way to contact a system administrator. How do I do this?

Thanks!

Answer 1

Answer by Graphics_Dev · Mar 01, 2016 at 01:55 AM

@SaraCecilia I just got moderated here (I am not a moderator but I have way more than 15 karma points)

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Dave-Carlile · Mar 01, 2016 at 02:19 AM 0

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I upvoted and gave you karma which should reset your permissions. If not, ask an actual question here and someone will upvote that which has fixed others before.

Graphics_Dev Dave-Carlile · Mar 01, 2016 at 01:32 PM 0

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Thanks...I thought that trick only worked for moderators =)

Graphics_Dev Dave-Carlile · Mar 01, 2016 at 10:35 PM 0

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@Dave Carlile @SaraCecilia I just got moderated in the same post when I edited my answer :(

Should I try asking a question?

BTW I have successfully added answers/comments to other questions today without being moderated...

SaraCecilia Graphics_Dev · Mar 02, 2016 at 06:23 PM 0

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this is a really annoying bug that keeps co$$anonymous$$g back for certain users. sometimes it's due to posting multiple times too quickly (it's how I can stop spam) but other times it's a mystery. sorry about that :( typically getting an upvote or similar will help fix it, and for some reason revisions do sometimes get sent to moderation as well

subeg7 · May 22, 2018 at 04:03 PM 0

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it's been 4 long days and still haven't been moderated! i am desperate the replies in my questions but... looks like can't get moderated any time soon!!

subeg7 · May 22, 2018 at 04:05 PM 0

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i have answered and commented few times but i am getting old waiting for my questions to be moderated successfully!!

Owen-Reynolds subeg7 · May 22, 2018 at 06:06 PM 0

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Your Q (about a sports game) was moderated. The person who did it left a comment.

Answer 2

Answer by SaraCecilia · Nov 10, 2015 at 07:35 AM

There can still be reasons why a post in the moderation queue is there by error. As we've discovered lately, permissions had been reset by the theme change, causing posts from users with over 15 kp to get stuck in the mod filter.

Other times there have been posts that were stuck in "limbo" - they neither appeared in the mod queue nor became published, and still showing that messaging on top.

These two cases are indeed errors that needed to be brought to my attention (the site admin), which they have.

If there is a user with under 15 kp, it is by no means an error having the post go through moderation queue. However, a suggestions we could do in that messaging is to check out the FAQ to understand why posts go through moderation. If it's taking longer than usual to get a post published, it may be because the moderation queue is swamped at that period of time.

Hope this clarifies some things and we will look into how we can have a clearer message for those posts waiting in moderation.

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Dave-Carlile · Nov 10, 2015 at 02:31 PM 0

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One thing that would be helpful with keeping the moderation queue handled is to add back the "publish/reject with reason" functionality we had before, ins$$anonymous$$d of the death by a thousand clicks we have now. This has been brought up before - are there plans to address it soon?

SaraCecilia Dave-Carlile · Nov 18, 2015 at 05:28 PM 0

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This feature was unfortunately stripped with the theme upgrade of the site and will require custom work to implement. We are still looking into solutions so at this moment I cannot give an ETA.

Osfield · Jan 03, 2017 at 07:51 PM 0

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@SaraCecilia I'm sorry for bumping up this thread once more, but I've also been waiting for about a day for my question to be moderated. Can you please help me? Thanks in advance.

Patrick2607 · May 09, 2017 at 04:41 PM 0

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Hey @SaraCecilia , my answers are always awaiting approval by moderators. I have 2k+ rep on StackOverflow. Can you just make my account normal? Last time my answer got posted more than 12 hours later than I submitted. Here's my SO account if you want to check: 3973081/patrick2607 . Thank you!

Owen-Reynolds Patrick2607 · May 09, 2017 at 09:44 PM 0

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We don't have any reciprocity agreement with SO, so the amount of rep you have there is unimportant.

But, you do have 71 rep here, which means your account is already "normal." There's either the bug described above, or maybe your rep is bouncing below 15 just before you post. Actually, I'm seeing that you deleted two of your answers (we generally don't delete things here unless they are gobbledegook from your cat walking over the keyboard,) so too-low rep may have been the problem.

Patrick2607 Owen-Reynolds · May 10, 2017 at 04:16 PM 0

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Yea, I guess that was the problem. I can finally post without being moderated :)

Answer 3

Answer by meat5000 · Sep 29, 2015 at 10:58 AM

You can contact support through the form in the contact section of the Unity3d.com mainsite.

You can grab the attention of a particular user by using the @ operator. This will fire an email to their inbox (when its not broken).

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Arx · Oct 02, 2015 at 03:44 PM 0

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Thanks for the info! But which form/type of contact should I use? This one? http://unity3d.com/contact/get-in-touch

I mean, none of the categories in "Type of Inquiry" really seem to fit this kind of problem.

meat5000 ♦ Arx · Oct 04, 2015 at 04:05 PM 0

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O$$anonymous$$ I completely understand your query now. 'Support' used to be an option.

Lets refer this to @SaraCecilia.

SaraCecilia Arx · Oct 05, 2015 at 12:06 PM 2

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Hi yeah, sorry for the late reply. Some days the moderation queue can take a bit longer to have posts approved, it all depends on how many moderators are able to push things through.

The wording on that is misleading, we should probably refer to the FAQ. The reason I can see to contact an ad$$anonymous$$ (in this case, myself) would be if you are above 15 kp and still have to go through the mod queue because then it's an issue with permissions.

meat5000 ♦ Arx · Oct 05, 2015 at 12:50 PM 1

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And that is how to contact Ad$$anonymous$$/Support.

thanks Sara

Answer 4

Answer by Patton_ · May 18, 2017 at 08:39 PM

Hello @SaraCecilia, I have the same problem with the moderation queue for a topic I've posted 36 hours ago. Here is the link.

Can you please help me out? Many thanks in advance.

Regards.

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Answer 5

Answer by gocraig · Dec 23, 2015 at 09:32 PM

Hi @SaraCecilia, I have tripped across this thread searching for how to contact the administrator on a question I raised nearly 24 hours ago.

There were two things that concerned me, one that it still seemed to be "awaiting moderation" and the other that it says even now that it was only posted 4 hours ago, when its at least 17.

I understand the moderation thing now, the other seems to be an error ?

I guess one thing that would really help us all is some context, so could there be something on the site that confirmed how many questions were in moderation, maybe what the oldest submission date was so we knew where in line we were?

Either way, keep up the good work.

Craig

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SaraCecilia · Dec 23, 2015 at 10:08 PM 0

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Hi Craig, submitting a post to the default site is different from getting it published, so that is why there are two different time stamps. Submissions have to go through the $$anonymous$$oderation queue and wait for approval, and if they get approved they become published (if not, they get rejected.) If you don't want to go through the $$anonymous$$oderation queue, you can build up a reputation of 15 kp by contributing to the site (helping other users) or posting directly into the Help Room. How quickly posts go through moderation depends entirely on how many moderators are active during the time the posts are submitted to the default site.

If anything is unclear, please read the FAQ and User Guide.

How do I contact Answers administrator?

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